Episodes
Tuesday Mar 02, 2021
Tuesday Mar 02, 2021
This episode we catch up with Paula Varley, account director at online vehicle remarketing experts Copart UK.
Paula offers up and insight into how it all began for her in the industry 30 years ago when she made the arguably not so logical step from window dressing to salvage market. Since then she’s not looked back and Paula explains how both her career journey and the industry has gone from strength-to-strength since.
Thursday Feb 18, 2021
Thursday Feb 18, 2021
In this episode we talk with Louise Mason Drust, operations manager at Accident Express – a two site, family repair business based in the Midlands.
Louise talks to us about how growing up in and around the business ultimately led to her joining full time and taking on the role of operations director - although via a not-so typical route.
During the interview Louise references millennials – and their impact on the business world – and discusses innovation, and how Accident Express is renowned for trying new things – that latest being the introduction of an autonomous management style.
Thursday Jan 21, 2021
Thursday Jan 21, 2021
The carbon conundrum
In this episode we catch up with Dominic Napier, managing director of Carbon Neutral Repair who guides us through the details of carbon neutral and net zero.
He explains what the importance of being carbon neutral is for the industry and business profitability, highlighting how he and his team helped a UK-based repairer became the first in the country to attain PAS 2060 – the only globally recognised Carbon Neutral accreditation.
Because of his love of the industry and his passion for the environment Dom gives an impassioned rallying cry for repairers to lead the way and fly the carbon neutral flag for the entire automotive industry.
He also reveals why the government will have to spend far more that the £1.5bn it's pledged to build the country’s suitable EV charging infrastructure.
Oh, and he reveals his love for adrenalin sports and desire to star on the West End Stage… enjoy!
Friday Dec 18, 2020
Friday Dec 18, 2020
In this episode we take you down the rather technical path of ‘additive manufacturing’ or 3D printing as we catch up with Paul Croft, director, 3DGBIRE / founder, CREATE Education Project / director, Ultimaker GB Ltd. Paul goes into detail on how the ‘Terminator II tech’ as he refers to it, will, he believes, become the norm with vehicle repairers and how it is already being put to good use within the OEMs. He also talks about his passion for education and getting young people excited about technology and the future career opportunities it may offer.
Thursday Dec 10, 2020
ARC360 Webinar Audiocast Series 2, Episode 7 - ARC360: 2020.. and beyond
Thursday Dec 10, 2020
Thursday Dec 10, 2020
The final instalment of ARC360's bi-weekly webinARCs for 2020 - looking back at how events of 2020 have shaped the industry for all; exploring the two recurring themes of people and technology; and looking ahead to what the future may hold.
Featuring panellists:
• Lee Johnson, managing director, LD AutoVogue Ltd Accident Repair Centre
• Paul Sell, insurance claims consultant & director, Service Certainty
• Richard Taylor, European business development director, asTech
Tuesday Dec 08, 2020
ARC360 Podcast Episode 8 - Aidan McCarron, Managing Director, AutoTech Group
Tuesday Dec 08, 2020
Tuesday Dec 08, 2020
On this episode of the ARC360 podcast we catch up with Aidan McCarron, managing director at AutoTech Group who tells us about the group’s evolution; how the business is putting people first; and how 2020 has provided challenge and opportunity in equal measure.
He also talks about how cleaning trucks was his first foray into the sector; the increasing challenges posed by vehicle crime; and how sharing information with peers is proving invaluable in the battle against this.
Oh, and let’s not forget his recent footballing injury nightmare… and how the words of Richard Branson stick with him in business every day.
Friday Nov 13, 2020
ARC360 Webinar Audiocast Series 2, Episode 6 - Q4: Where are we now?
Friday Nov 13, 2020
Friday Nov 13, 2020
The webinar will explore what short-term implications lockdown 2.0 and other regional restrictions are having across the sector; discuss the wider challenges, and opportunities, that it may present in the near term; and look further ahead to 2021 to understand exactly how the industry might look. And, of course, continue to take a gauge of outlooks from across the industry.
Panellists:
- Michael Golding, network manager, LV=
- Marc Holding, managing director, The Vella Group
- Joe March, head of commercial and network management, Hills Salvage & Recycling Ltd
Wednesday Nov 04, 2020
ARC360 Podcast Episode 7 - Paul Cunningham, Fix Auto Dagenham
Wednesday Nov 04, 2020
Wednesday Nov 04, 2020
This week’s podcast sees us chat with Paul Cunningham, commercial director at Fix Auto Dagenham who, in his usual light-hearted manner, explains how a motorbike injury was the catalyst behind his career journey which has seen him work his way from shopfloor to boardroom - along the way becoming the first Fix Auto UK franchisee.
He talks with great pride at how the determined and committed culture developed by the business over the years has shone through especially during recent times as the business has faced Covid-19 head on. Paul also provides an ‘ARC360 exclusive’ by revealing plans for the future and briefly touches upon his newly found ‘legend’ status as a cyclist.
Thursday Oct 29, 2020
ARC360 Webinar Audiocast Series 2, Episode 5 – Creating a sustainable future
Thursday Oct 29, 2020
Thursday Oct 29, 2020
Series 2, Episode 5 of the ARC360 webinar carries the theme 'creating a sustainable future’ and discusses just how much has changed/continues to change across the sector and from three very different perspectives.
We look at what taking a 'step back' has meant and unravel the how, what and why of the sector moving ahead.
This week's panellists:
- Richard Ketley, head of network, Innovation Group
- Stuart Sandell, assistant vice president - sales - UK and Ireland, Enterprise Holdings
- Luke Stafford, sales manager – new business, BASF
Thursday Oct 22, 2020
ARC360 Podcast Episode 6 - Jon Parker, Pennings
Thursday Oct 22, 2020
Thursday Oct 22, 2020
This week, we catch up with Jon Parker, business development director at Pennings, who reveals the workings and ethos behind the groups’ continued success; discusses why apprentices are essential; shares his ideas around ADAS recalibration being the ‘new MOT’; and explains the perils of Murphy’s law. Riding a bike, racing Lewis Hamilton and Tesla also all get a mention too. Enjoy.